Welcome to
M360 Social
Your go-to source for insights on mobile diagnostics, refurbished tech, sustainability, and smart solutions for the used device market. Whether you’re a repair expert, reseller, wholesaler or just curious about the future of mobile — you’re in the right place.
Knowledge base
Read More
EU Smartphone Repairability Rules One Year On: When Information Isn’t Enough
EU Smartphone Repairability Rules One Year On: When Information Isn’t Enough
October 22, 2026
One year after the EU’s repairability rules took effect, new research reveals a significant gap between the information manufacturers are required to provide and what consumers and professionals can actually access.
Too many devices are recycled before their reuse potential is explored
Too many devices are recycled before their reuse potential is explored
October 13, 2026
Discover why many electronic devices may be recycled before their reuse potential is fully assessed, and how reliable diagnostics and device grading can help businesses make more informed decisions about their next life.
5 Billion Inactive Phones and a Growing Refurbished Market: Why Diagnostics Matter More Than Ever
5 Billion Inactive Phones and a Growing Refurbished Market: Why Diagnostics Matter More Than Ever
September 25, 2026
More than 5 billion mobile phones sit unused in homes and offices worldwide. At the same time, the economics of buying a new smartphone are changing.
How Phone Diagnostics Software Works in the Refurbished Market
How Phone Diagnostics Software Works in the Refurbished Market
September 18, 2026
A refurbished phone can look perfect and still have problems you cannot see from the outside. A weak battery, faulty sensor, damaged microphone, non-original component, or blacklisted IMEI can turn a seemingly profitable device into a return, a repair job, or a complete loss.
ADISA Compliant vs Certified: What’s the Real Difference?
ADISA Compliant vs Certified: What’s the Real Difference?
August 28, 2026
Compliant and certified are not the same word. Here's what each one actually proves about your erasure software and how to verify a certificate in minutes.
IMEI Check: Free vs Professional Tools – What Resellers Actually Need
IMEI Check: Free vs Professional Tools – What Resellers Actually Need
July 31, 2026
One skipped IMEI check can turn a profitable pallet into unsellable stock. Here's where free IMEI checkers stop being enough, what professional tools add and how to decide which your operation actually needs.
Refurbished Phone Market Statistics 2026: What’s Driving the Growth
Refurbished Phone Market Statistics 2026: What’s Driving the Growth
July 17, 2026
The refurbished phone market isn't slowing down – it's maturing fast, and operators who treat testing and certification as infrastructure are the ones set to win. Here's what the 2026 numbers show, and how M360 Diagnostics helps refurbishers scale without scaling headcount.
How to Check if a Used Phone Is Stolen (2026 Guide)
How to Check if a Used Phone Is Stolen (2026 Guide)
July 10, 2026
One unchecked device can cost you a chargeback, a legal headache, or worse. Learn how to verify a used phone's status with IMEI blacklist checks, activation lock verification, and automated diagnostics – and where manual screening breaks down at scale.
Irreversible Data Erasure – ADISA-Certified and as Secure as a Factory Reset
Irreversible Data Erasure – ADISA-Certified and as Secure as a Factory Reset
June 22, 2026
M360 irreversibly removes all data from used devices by destroying the encryption master key – a cryptographic erasure validated by an independent ADISA certificate and exactly as secure as a factory reset, only fully documented.
Trainings
Read More
How to Better Fix Connection Issues on iOS & Android
How to Better Fix Connection Issues on iOS & Android
August 14, 2025
Having trouble connecting your phone to your computer? Whether it’s an iPhone or Android, connection issues are common but fixable. This guide walks you through simple yet effective solutions, from resetting permissions to checking cables, drivers, and using tools like M360 for smooth connections.
How to Check Used Phone Quality: Grading & Diagnostics Explained
How to Check Used Phone Quality: Grading & Diagnostics Explained
August 7, 2025
Stop relying on unreliable tests. Grading and diagnostics give you the full picture and M360 brings it all together in one tool.
Batch Testing: Everything You Need To Test Phones Easily
Batch Testing: Everything You Need To Test Phones Easily
May 29, 2025
Depending on your computer, you can easily run operations on 20+ devices at once. Common functions like diagnostics, data wiping, and exporting results can all be done simultaneously. Our software, M360, features robust Batch Processing and Batch Manager features to streamline the entire workflow.
Best Ways to Diagnose Mobile Phones With Quick Results
Best Ways to Diagnose Mobile Phones With Quick Results
May 16, 2025
For selling, buying, or refurbishing devices, knowing how to diagnose devices is a must have! Additionally, you should know the best methods for diagnostic as there are many. This article will go over some and review how effective they are, so that you can have the best methods and tools.
Find a Mobile Device’s Information (IMEI and More) Easily
Find a Mobile Device’s Information (IMEI and More) Easily
May 15, 2025
Whether you have an Android or an iOS device, it is important to know all about it. Don't take for granted how much every little detail could matter when selling, buying, or repairing a device! This article will show you various ways you can get device information from any mobile device.
News
Read More
One Year Later: What We Learned About the Refurbished Device Market in Berlin
One Year Later: What We Learned About the Refurbished Device Market in Berlin
September 11, 2026
A year after his first IFA Berlin, M360's Sales Team returned to Berlin to reconnect with an industry that has changed significantly in just twelve months. From Reseller Park to Reconnect Berlin and the Circular Tech Awards, one message stood out: in the refurbished device market, proof is becoming the new currency.
Two Days in Miami: M360’s First Mobile Disrupt
Two Days in Miami: M360’s First Mobile Disrupt
July 22, 2026
Our first time exhibiting in the US: two days at Mobile Disrupt Miami brought sharp questions, closed deals and a clearer view of the American secondary device market.
Retech Days Berlin 2026: The Secondary Market Grows Up
Retech Days Berlin 2026: The Secondary Market Grows Up
June 5, 2026
The European market for used and refurbished devices has passed an inflection point. At Retech Days Berlin 2026, the themes dominating the floor – compliance-first procurement, automated diagnostics, and demand for unified platforms – confirmed what M360 has been building toward all along.
M360 Diagnostics is Exhibiting at ITC Malta 2026
M360 Diagnostics is Exhibiting at ITC Malta 2026
May 29, 2026
M360 Diagnostics is heading to ITC Malta 2026 – the premier international networking event for the mobile, IT components, and consumer electronics industries.
From Barcelona to Malta: M360’s journey so far and what’s next
From Barcelona to Malta: M360’s journey so far and what’s next
May 22, 2026
From a debut stand at GSMx Barcelona to ITC Malta – M360 Diagnostics reflects on its first months in the industry spotlight. Here's what the journey has looked like, and where it's heading next.
The Refurbished Revolution: How Trust and Technology are Reshaping the Used Device Market
The Refurbished Revolution: How Trust and Technology are Reshaping the Used Device Market
May 15, 2026
The global refurbished device market has crossed $78.6 billion. Explore the consumer shifts, regulatory changes, and diagnostic technology driving the circular economy's rise in 2026.
Building Trust in the Circular Economy: Reflections & What’s Next
Building Trust in the Circular Economy: Reflections & What’s Next
May 8, 2026
At M360 Diagnostics, our mission is simple: bring trust and transparency to the used phone and refurbishment market. From Reconnect Expo in Amsterdam to ITAD Europe in Nice, the message from the industry was clear – automated diagnostics, data security, and sustainability are no longer optional. We're taking that momentum to ITC Malta and Mobile Disrupt in Miami, this time as exhibitors.
M360 at GSMx Barcelona 2026: How We Stood Out
M360 at GSMx Barcelona 2026: How We Stood Out
March 20, 2026
At GSMx Barcelona 2026, M360 didn’t just showcase software. The team delivered a live diagnostic experience that showed how fast, transparent device testing is shaping the future of the used phone market. Here’s what happened in Barcelona and why it matters for resellers and refurbishers worldwide.
From an Empty Booth at CES to Full Power at GSMx Barcelona
From an Empty Booth at CES to Full Power at GSMx Barcelona
February 4, 2026
Discover what M360 is bringing to GSMx Barcelona and why transparency, scale and speed matter more than ever in the refurbished device market.
Case studies
Read More
How M360 Helps New Refurbisher Succeed Faster
How M360 Helps New Refurbisher Succeed Faster
April 29, 2025
At M360, we love seeing users succeed with the right tools. A new refurbisher recently shared their experience with us. They showed how M360 helped them grow from basic repairs to a professional, trusted business.
A New M360 Business User Shares Their First Thoughts
A New M360 Business User Shares Their First Thoughts
April 29, 2025
At M360, we truly value customer feedback. Real stories from our users help us improve and grow every day. For this reason, we often ask them to share their experience using M360. We want to know what they like, and more importantly, how M360 supports their daily work.