Knowledge base

Get practical insights, how-to guides, and expert tips to help you make the most of M360's features and improve your day-to-day device testing operations.

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Introducing M360 2.0: Built for Speed, Clarity and Control

November 12, 2025

New M360 x Phonilab Integration: Smarter Device Repairs

November 3, 2025

We’ve partnered with Phonilab to make device repairs faster and easier. The new M360 x Phonilab integration automatically syncs diagnostics, OEM checks, SIM lock and blacklist data into Phonilab’s Device Repair section – saving time, reducing manual work and keeping every repair fully traceable.

New M360 x WholeCell Integration: Faster Used Device Management

October 8, 2025

M360 now integrates with WholeCell, making it easier than ever to streamline device management inside WholeCell, import device info, diagnostic results and attach certification reports to your listings.

How to Avoid Buying Faulty Used Phones: 6 Essential Tips

September 17, 2025

Faulty batteries, hidden water damage and tampered parts—used phones can be risky business. Here’s how to spot the red flags early and ensure you’re only buying high-quality, working devices.

The Ultimate Fix for 5 Repair Challenges Phone Technicians Face

August 28, 2025

Phone repairs shouldn’t be guesswork. From unclear customer stories to hidden faults and disputes, technicians face daily challenges that waste time and money. Discover the 5 most common problems and how M360 helps you solve them with fast diagnostics, detailed reports, and proof you can rely on.

The Right Tech to Certify a Used Phone For Sale

July 31, 2025

Certifying used phones isn’t just best practice, it builds trust and boosts sales. In this guide, we’ll show you how to use M360 to generate professional reports, labels, and CSV files that document your test results and device information.