Knowledge base

Get practical insights, how-to guides, and expert tips to help you make the most of M360's features and improve your day-to-day device testing operations.

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New M360 x WholeCell Integration: Faster Used Device Management

October 8, 2025

How to Avoid Buying Faulty Used Phones: 6 Essential Tips

September 17, 2025

Faulty batteries, hidden water damage and tampered parts—used phones can be risky business. Here’s how to spot the red flags early and ensure you’re only buying high-quality, working devices.

The Ultimate Fix for 5 Repair Challenges Phone Technicians Face

August 28, 2025

Phone repairs shouldn’t be guesswork. From unclear customer stories to hidden faults and disputes, technicians face daily challenges that waste time and money. Discover the 5 most common problems and how M360 helps you solve them with fast diagnostics, detailed reports, and proof you can rely on.

The Right Tech to Certify a Used Phone For Sale

July 31, 2025

Certifying used phones isn’t just best practice, it builds trust and boosts sales. In this guide, we’ll show you how to use M360 to generate professional reports, labels, and CSV files that document your test results and device information.

Device Grading in 1 Minute: M360 Makes it Easy

July 24, 2025

Are you selling or repairing phones? Save time with M360's one-minute device grading! See how you can become fast and professional at evaluating devices.

3 Simple Reasons People Choose M360 Diagnostic Software

June 10, 2025

M360 is trusted by technicians, repair shops, and refurbishers because it enables them to test devices quickly, easily, and with complete confidence. Here are the 3 main reasons why people prefer using M360 diagnostic software.